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Privacy Policy

Last updated: March 2025

 

Introduction
At Octopus Movers, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you engage our removals services.

1. Data Collection
We only collect the personal information necessary to carry out our removals services. This may include:

  • Your name

  • Contact details (phone number, email address)

  • Collection and delivery addresses

  • Any special instructions relevant to your move

2. Use of Data
We use your personal information solely for the following purposes:

  • Organising and completing your removal service

  • Briefing our team members to ensure a smooth moving process

  • Communicating with you regarding your booking, scheduling, or any related queries

3. Data Storage and Retention
We do not store your personal data beyond the duration necessary to complete your move. Once the service is complete, your information is securely deleted and not retained.

4. Data Sharing
We do not share, sell, or distribute your personal data to any third parties. Your information is only accessed by our team members who are directly involved in your moving service.

5. Data Security
We take appropriate measures to safeguard your data while it is in our possession, ensuring that it is only accessed by authorised personnel for the purpose of fulfilling your move.

6. Your Rights
You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Contact us with any concerns regarding how your data is handled

7. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

By using our services, you agree to the terms of this Privacy Policy. We may update this policy from time to time, so please review it periodically.

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